Contact information

Contact Us

We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, our team is here to assist you.

Get In Touch

📞 Phone

07359 997390

Monday - Friday: 9am–6pm (UK time)
Saturday: 10am–4pm (UK time)
Sunday: Closed

📧 Email

sales.michanstores@gmail.com

We typically respond within 24 hours during business days.

📍 Registered office

MichanDirect is a trading name of Michan Group Limited, a company registered in England and Wales (company number 16133556).
4th Floor, 18 St. Cross Street
London
EC1N 8UN
United Kingdom

This is not a returns address. To return an item, please contact us first and we will send you the correct return address for your order.

Send Us a Message

Use the form on our Contact Us page and we'll get back to you as soon as possible.

Frequently Asked Questions

Before reaching out, you might find the answer to your question in our help resources:

Business Hours

Our customer service team is available during the following hours:

  • Monday - Friday: 9am–6pm (UK time)
  • Saturday: 10am–4pm (UK time)
  • Sunday: Closed

Messages received outside of business hours will be responded to on the next business day.

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We look forward to hearing from you! 💜