Terms of service

MichanDirect Terms of Service & Site Usage Agreement

Last Updated: December 9, 2025

1. Acceptance of Terms

By accessing or using the website of MichanDirect (operated via Shopify), you confirm your binding agreement to these Terms of Service. If you are under the age of 18, you must use the Services only with the involvement of a parent or guardian. If you do not agree to all the terms herein, you must cease using our Services immediately.

2. E-commerce Platform

The MichanDirect store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your use of the Service is also governed by Shopify’s Terms of Service and Privacy Policy.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

5. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy. We have made every effort to display as accurately as possible the colours and images of our products. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

6. Pricing, Orders, and Availability

Prices for our products are subject to change without notice. We reserve the right to limit the quantities of any products or services that we offer. In the event of a material pricing error, we reserve the right to cancel any affected orders.

7. Modifications to the Service and Prices

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

8. Billing and Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

9. Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to infringe upon our intellectual property rights or the rights of others, or to interfere with the security features of the Service. Prohibited activities include, but are not limited to: uploading viruses or malicious code, collecting personal information of others, or spamming.

10. Governing Law and Disputes

These Terms of Service and any dispute arising from your use of the Services shall be governed by and construed in accordance with the laws of the United Kingdom. Any legal action shall be pursued exclusively in the courts of England and Wales.

11. Limitation of Liability and Indemnification

In no event shall MichanDirect be liable for any indirect, incidental, or consequential damages. You agree to indemnify and hold harmless MichanDirect from any claims or demands made by any third party due to your breach of these Terms.

12. Contact Information

Questions about the Terms of Service should be sent to us at sales.michanstores@gmail.com or by mail at our registered address: Willowmere, Slagrove Place, London, ENG, SE13 7LN, United Kingdom.